Privacy Policy
How we handle the information you share with us. Last updated: June 2026.
Tampa Sub-Zero Specialists (“we”, “us”) is a Tampa Bay–based business that repairs Sub-Zero refrigerators, freezers, wine coolers and ice makers for homes throughout Hillsborough County — from South Tampa, Hyde Park and Davis Islands out to Carrollwood, New Tampa, Brandon and Wesley Chapel. This policy explains what information this website collects, why we collect it, and the choices you have. Using the site or sending us a request means you accept the terms below.
Information we collect
Information you give us. When you fill in the request form or phone us, we take your name, mobile number, Tampa-area ZIP code and a brief note about what the appliance is doing. We ask for nothing beyond what is needed to route the right technician to your door.
Information collected automatically. Like most websites, we automatically receive your IP address, approximate location, device and browser type, the pages you view, the date and time, the page that referred you, and advertising identifiers such as the Google click ID (gclid) and campaign parameters. This is collected through cookies and similar technologies.
How we use your information
- To call or text you back and book your same-day Sub-Zero visit anywhere in the Tampa Bay area.
- To carry out the diagnostic, give you a flat quote and complete any repair you approve.
- To run, secure and keep improving this website.
- To measure how well our Tampa advertising performs, including conversion tracking.
How we share it
We do not sell your personal information. We share it only:
- With our own Tampa dispatch desk and field technicians — including the secure messaging tool that delivers new requests to them — so we can reach you and finish the repair.
- With trusted service providers that help us run the site and measure our ads (for example, Google for analytics and Google Ads conversion measurement).
- When required by law, or to protect our rights, safety or property.
Calls & text messages
By submitting the form or calling, you agree that we may contact you by phone or text at the number you provide to discuss and schedule your repair. Standard message and data rates may apply. You can ask us to stop contacting you at any time by telling the technician or calling (813) 535-5958.
Cookies & tracking
We use the Google tag (gtag.js) for Google Ads conversion measurement and a first-party analytics tool to understand how the site is used. You can control or block cookies in your browser settings, and manage ad personalization through Google Ad Settings and optout.aboutads.info.
To understand how visitors use the site and improve it, we also record anonymized session activity — pages viewed, mouse movement, scrolling and clicks — using a self-hosted session-replay tool. Form fields are masked in the recording, so the content you type is not captured.
How long we keep it
We keep your information only as long as needed to provide the service you asked for and to meet our legal, tax and accounting obligations, after which it is deleted or anonymized.
Your choices & rights
You can ask us to access, correct or delete the personal information we hold about you. Just call (813) 535-5958 and we will help.
Children
This site is intended for adults arranging appliance repair. We do not knowingly collect personal information from anyone under 18.
Changes to this policy
We may update this policy from time to time. The “last updated” date above reflects the latest version.
Contact us
Tampa Sub-Zero Specialists · Serving Tampa & all of Hillsborough County, FL · (813) 535-5958
Tampa Sub-Zero Specialists is an independent appliance-repair company — not affiliated with, authorized, or endorsed by Sub-Zero Group, Inc. “Sub-Zero”® is a registered trademark of its owner, used here only to describe the appliances we service.